Frequently Asked Questions

Getting started is simple! Choose a plan, complete checkout, and your server will be instantly deployed. Use our control panel to configure your server settings, and start playing within minutes.

You can upgrade your plan at any time through your control panel. Your server data will be automatically transferred to your new plan with minimal downtime.

We accept all major credit cards, PayPal and Swish

Yes, we offer a 2-day money-back guarantee if you're not satisfied with our service for any reason.

We support all versions of Minecraft Java Edition, Bedrock Edition servers, Paper, and more.

Yes, you can upload and use any custom plugins that are compatible with your server type.

Yes, you can easily upload your existing world files through our file manager or contact our support team for assistance with transferring large worlds.

Our servers use the latest AMD Ryzen or Xeon processors, NVMe SSD storage, SSD Storage and high-speed DDR4 RAM or DDR3. We maintain low server density to ensure optimal performance for all customers.

We offer monthly, quarterly, and annual billing cycles.

Yes, we offer a 2-day money-back guarantee for all new customers. If you're not satisfied with our service within the first 2 days, you can request a full refund.

No, the price you see is the price you pay. We don't charge any setup fees, hidden fees, or additional charges beyond what's listed in your plan.

You can cancel your subscription at any time through our discord server. Your server will remain active until the end of your current billing cycle.