Privacy Policy

How we collect, use, and protect your personal information

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support. This may include your name, email address, billing information, and server configurations.

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, and respond to your inquiries. We may also use your information to monitor and analyze usage patterns and trends.

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except as described in this policy. We may share your information with service providers who perform services on our behalf, such as payment processing and customer support.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing of your information. To exercise these rights, please contact us at privacy@guppynodes.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to remember your preferences. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our services are not directed to children under the age of 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on our website and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this privacy policy, please contact us at contact@guppynodes.com.

Last updated: May 11, 2025

Have Questions About Your Privacy?

Our support team is available 24/7 to address any privacy concerns you may have.

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